Privacy Policy

1. Introduction

At imt-mach.com (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.


By accessing or using imt-mach.com, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and phone number when you create an account, place an order, or contact us.
  • Non-Personal Information: such as IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you regarding inquiries, updates, and promotional offers.
  • Improve website functionality and user experience.
  • Conduct analytics and performance tracking through tools such as Google Analytics.
  • Support our email marketing campaigns through third-party providers such as SendGrid.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers that help us operate our website, including:

  • Google Analytics (for website usage analysis).
  • SendGrid (for email communications and marketing).

These providers process data on our behalf and are bound by contractual obligations to keep your information secure.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You may disable cookies in your browser settings; however, some website features may not function properly without them.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. User Rights

You have the right to:

  • Request correction of any inaccurate or incomplete personal information we hold about you.
  • Request deletion of your personal information, subject to applicable legal and contractual obligations.
  • Request access to obtain a copy of the personal information we hold about you.
  • Opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at the details provided below.

8. Data Security

We take reasonable technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or misuse.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, or to exercise your rights, you may contact us at:

Email: [email protected]

Address: Muinkkaai 102, Ghent, Belgium